Terms of service

Welcome to ShopByDaisyGlow! By placing an order with us, you agree to the following terms and conditions.

1. Orders

  • All orders are subject to acceptance and product availability.

  • We reserve the right to refuse or cancel an order in case of suspicious activity, incorrect details, or stock unavailability.

2. Payments

  • Payments must be made in full at the time of placing an order.

  • We accept payments through secure gateways, including Razorpay.

  • Orders will only be processed once payment has been successfully received.

3. Shipping & Delivery

  • Orders are processed within 1–2 business days and typically delivered within 3–7 business days within India.

  • Customers are responsible for providing accurate shipping details. We are not liable for delays, failed deliveries, or additional costs caused by incorrect or incomplete addresses.

4. Returns & Refunds

  • Refunds or exchanges are accepted only in the case of damaged or incorrect products, as outlined in our Refund & Return Policy.

  • A complete unboxing video is mandatory as proof to claim damage.

  • Products must be returned in their original condition, including all packaging.

5. Limitation of Liability

  • We are not responsible for delays caused by courier services, unforeseen events, or customer-provided errors.

  • Our maximum liability, under any circumstances, is limited to the value of the product purchased.

6. Policy Updates

  • We reserve the right to update, modify, or change these Terms & Conditions at any time.

  • Continued use of our website or services constitutes acceptance of the latest version of these Terms.